My Plan Never Happened

What a flower delivery gone wrong taught me

Soul Wisdom is a weekly newsletter. Please feel free to share parts of this letter that connect with you, or send to someone you love. A special shout out to all the new subscribers who joined since the last newsletter. Thank you for valuing my work when there are so many things that can take your attention online. I appreciate you. It means everything. 🖤

Photo by Alp Ancel on Unsplash

Last week, I ordered flowers from Beards & Daisies, a UK-based houseplant delivery company, to surprise Hannah. But the delivery company messed up the slot, and she missed the delivery.

When I found out, I’ll admit—I was raging.

It wasn’t just a small inconvenience. I’d planned this moment carefully—a simple gesture to make her smile. And it wasn’t like I could just have the flowers redelivered the next day; she was about to leave for a two-week trip.

The idea to send her flowers had come to me the day before during my morning journaling session. It felt like a nudge from my heart, so I acted on it, imagining the joy in her voice when she received them.

I love giving gifts. It makes my heart happy to feel someone’s joy when they receive something they love.

Since she wasn’t going to be home, Hannah asked me to redirect the flowers to her friend Jayde’s place.

The next day, some of the white roses arrived damaged, though the rest of the bouquet was salvageable. Jayde told Hannah the flowers were beautiful, and after a difficult week at work, it felt nice for her to take a moment to appreciate and enjoy them.

I’ve ordered from Beards & Daisies before, and they’ve always been reliable. This felt like a one-off mishap, which made it even more frustrating. Still, I decided to reach out to customer service for a refund—and that’s when Rosie entered the picture.

Rosie responded to my email promptly. Her professionalism, warmth, and kindness completely disarmed me. It was such a positive and effortless interaction that I knew I’d be a returning customer despite this hiccup.

I was so impressed that I asked for her manager’s email to provide positive feedback. Her Director later reached out to thank me, saying he’d share my comments with the Founder because they take pride in exceptional customer service.

I don’t know what, if anything, will come of this for Rosie, but I know it’ll only be good things. Recognizing effort and excellence matters. We’re often quick to complain when things go wrong, but how often do we take the time to acknowledge when something—or someone—is truly great?

Rosie later reached out to me directly and said my feedback had really lifted her mood.

Who can you acknowledge today to bring a smile to their face?

Whose beautiful qualities can you point out?

Maybe Jayde needed those flowers more than Hannah.

Maybe Rosie needed to feel appreciated.

Who knows?

It’s all part of a divine order.

At first, I was upset because I wanted to feel Hannah’s joy when she received the flowers. But maybe that moment wasn’t meant for her. Maybe my impulse to buy the bouquet came from a deeper, unseen purpose—to touch other lives in unexpected ways.

As we move through life, it’s easy to forget that we’re all interconnected, playing our roles in a bigger picture.

I’ve been practicing two affirmations this year:

“Everything is always working out for me.”

“Everything is working to my advantage.”

This situation was a brilliant opportunity to put them into practice. Yes, I was mad for about 30 minutes, but I cooled off and could think clearly again. Our thoughts and actions are often clouded when we’re submerged in anger, but once we find balance again, we see things more clearly.

I gauge how well the affirmations are working to shift my perspective by how long it takes me to remember them once I’m frustrated by a situation. I don’t think the goal is to never be frustrated, but rather, to see how quickly you can come back to the realisation that, every situation, even the most frustrating, is working in your favour.

It’s a humbling reminder: we’re all part of a grand cosmic tapestry, being woven together by an unseen hand.

When things don’t go to plan, they’re still going to plan.

Love,
V

If you want to learn more about working privately with me 1-1 then have a read of this page and if you have any questions you can DM me.